Angela
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Activity overview
Latest activity by Angela-
Angela created an article,
How do I check the balance on my card?
Instructions can be found on the back of the card, or you can visit https://rcbalance.com/
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Angela created an article,
Does the card have an expiration date?
While cards do not have an expiration date, after 90 days of no activity, a monthly service charge will be applied.
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Angela created an article,
Can I get my unused funds on the card back?
While the Zoo will not be able to provide cash back for unused balances, the card can be used anywhere VISA is accepted.
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Angela created an article,
Does the cash-to-card kiosk offer language options to accommodate speakers of different languages?
Yes, the machine’s digital interface offers options in both English & Spanish although all cards are printed in English.
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Angela created an article,
Who do I contact if I have a question about my card after receiving?
If you need assistance with anything specific to the card, please visit https://rcbalance.com/home/faq
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Angela created an article,
Where are the cash-to-card kiosks located?
There are two cash-to-card kiosks, one in the entry plaza near the guest lockers and the other at the amphitheater near the entrance to Aviary Café. Both locations are also indicated on the guest m...
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Angela created an article,
Do the machines accept coins?
No, the cash-to-card kiosks do not take coins or $2 bills.
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Angela created an article,
How much cash can be loaded onto a card?
A card can be loaded with any variable from $1 to $500. Cards cannot be reloaded but any remaining balance on the card can be used outside of the zoo wherever VISA is accepted.
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Angela created an article,
What if I only have cash for my visit?
Not to worry, we have installed two cash-to-card kiosks that are located on zoo grounds for guests to convert their cash to a prepaid VISA debit card. The card issued by the machine is free to our ...
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Angela created an article,
Why did the Zoo transition to cashless operations?
Not only does going cashless align with modern payment methods, but cashless payments also offer a simpler way to pay and help to speed up checkout times.