Plan Your Visit

Visit

• Where can I find a zoo map?
• How do I get to the zoo?
• Is parking available? / How much is parking?
• Are nursing stations available?
• Are drinking fountains available?
• What is your face mask policy?

Accessibility

• Are accessible restrooms available?
• Are wheelchair or motorized scooters available to rent?
• How do I load and unload my wheelchair?
• What is your service animal policy?
• Are the train and carousel accessible?
• Do I need to purchase admission for a one-to-one support person accompanying a visitor with a disability?

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Animals

• What daily animal activities are at the zoo?
• What animals and exhibits do you have?
• When are animals viewable?
• Do you offer private animal encounters?
• Is the giraffe feeding deck open?

Food & Beverage, Giftshops and Souvenir Photos

• What food is at the zoo?
• May I bring outside food and beverage?
• Do you have a gift shop?
• Are souvenir photos available?

Zoo Events

• What public events are coming up?
• Are you offering summer concerts?
• Does the zoo offer private events?

Rentals

• Do you have wheelchairs or motorized scooters?
• Are there stroller rentals?
• Are locker rentals available?

ZooNights

• What are the ZooNights Group tickets?
• What is the ZooNights Any Night ticket?
• When do ZooNights tickets go on sale?
• What is ZooNights?
• How much does ZooNights cost?
• Do I have to order my ZooNights tickets online?

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Cashless Payments - FAQ

• Why did the Zoo transition to cashless operations?
• What if I only have cash for my visit?
• How much cash can be loaded onto a card?
• Do the machines accept coins?
• Where are the cash-to-card kiosks located?
• Who do I contact if I have a question about my card after receiving?

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