Christine
- Total activity 86
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Activity overview
Latest activity by Christine-
Christine created an article,
How to Convert Your Tickets to Membership
To apply your General Admission (GA) tickets towards a membership, please follow the instructions below. Please note: If you have already purchased a membership, you will not be able to apply your ...
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Christine created an article,
Can my membership be extended if I was unable to use it?
No. Memberships are valid for one year from the date of purchase or renewal and cannot be extended or suspended based on lack of use by the member or due to seasonal operation hour changes or weath...
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Christine created an article,
I found a discount after I already purchased my membership, or I forgot to enter my discount code online. Can I still get the discount?
Discounts are not valid on prior purchases, and must be applied at the time of initial sale; discounts cannot be retroactively applied to any purchases of or upgrades to memberships. Our membership...
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Christine created an article,
Why am I not receiving member emails or notifications?
If you are not receiving member notifications or emails, there are multiple reasons this could be happening. You may have opted out of our email marketing platform using the Opt out link provided ...
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Christine created an article,
How do I add the membership card to my Android phone?
You can install your digital card to your Android phone by following these steps: Install Wallet Passes app to your Android phone open the email you received on your Android phone (the em...
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Christine created an article,
How do I add the membership card to my iPhone's mobile wallet?
You can follow these steps to install your digital card to your iPhone Open the email you received on your iPhone (the email has to be accessed directly from your iPhone or it won't work). Swi...
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Christine created an article,
Where is the 2nd Adult located on my Digital Card?
Only one name appears on the front of each digital card per unique email provided upon purchase or renewal of your membership. You do not have to provide an additional email for your 2nd Named Adul...
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Christine created an article,
When I try to register my email, it says it's already associated with another account
This usually happens when, instead of logging in first and renewing your membership, you purchased a new membership. A new membership purchase creates a new Membership Number, so when you try to ...
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Christine created an article,
How do I change the time or date of my member reservation?
The date or time slots for existing member reservations cannot be changed. If you make an error or your plans change, contact membership@oregonzoo.org to cancel your reservation. Then, you can make...
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Christine created an article,
How do I cancel my reservation?
The fastest way to cancel your member reservation is to simply reply to the reservation reminder email that you should have received 2-5 days before your visit. This email contains your reservation...