Field Trips

Field Trip Registration

• Why can’t I book my spring field trip now?
• When will field trips be available to book online?
• Is my group eligible for the field trip rate?
• How much are field trip tickets?
• What dates are available for field trips?
• How far in advance can I book my field trip?

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Reservation and Payment FAQ's

• Can I save a field trip reservation and pay later?
• Why is my field trip payment unable to process online?
• Can we adjust our field trip numbers?
• Can we buy additional field trip tickets at the gate when we arrive?

On Your Field Trip Date

• What should I have when I arrive with my field trip?
• Where do field trips enter the zoo?
• What if part of our group isn't here when we are supposed to check in?
• What if we have an emergency or lose a student while at the zoo?
• How do we exit the zoo?
• Can our students visit the gift shop?

Wristbands

• What are field trip wristbands and who needs one?
• When do I receive my wristbands?
• What if I didn't receive the correct number of wristbands?
• Can we order more wristbands after we have registered?
• We have extra wristbands, are they refundable?

Chaperones

• Who can be a chaperone for a field trip?
• How can I prepare my chaperones for our trip?
• We have students who require 1 to 1 support persons/para-educators, how do we register them?
• Do chaperones need to stay with students on zoo grounds?
• Can chaperones use their membership on a field trip?

Transportation

• Where can field trip buses park?
• Can we get to the zoo on public transit?
• Do you have reserved parking for field trips?

Lunches

• Does the zoo offer field trip lunches?
• Where can our field trip eat lunch at the zoo?
• Where can we store school lunches at the zoo?
• Can you assist with lunch transportation?