What are your admission terms and conditions?

All ticket sales are final and may not be resold. No exchanges or refunds for any reason including inclement weather. 

For your safety and the wellbeing of our animals: Stay on visitor paths, treat animals respectfully, do not feed the animals, shirt and shoes are required and soliciting and/or ticket reselling is not allowed.

The following items and activities are prohibited: Pets, outside alcohol, tobacco, smoking of any type including vaping and e-cigarettes, marijuana, illegal drugs, bicycles and other riding toys, skates, skate shoes and skateboards, balls, balloons and flying toys, remote and app controlled devices, noise devices, fireworks, weapons (except under ORS 166.173(2)(C) and ORS 166.370(3)(D)) and any other activity prohibited under Metro Code Chapter 4.

PLEASE READ CAREFULLY, THIS IS A RELEASE OF LIABILITY AND WAIVER OF CERTAIN LEGAL RIGHTS In consideration for access to the Oregon Zoo and its facilities and premises, Zoo Visitor acknowledges and agrees as follows: The Zoo takes reasonable and diligent steps to maintain the Zoo premises and facilities. However, the Oregon Zoo is predominantly an outdoor experience, and because of this some of the risks can never be fully eliminated in an outdoor setting. These risks include, but are not limited to, outdoor walking surfaces that may be rough or uneven and may contain obstructions like curbs and railings designed to direct foot traffic; from time to time, rain water and ordinary foot traffic may rapidly create depressions in natural walking surfaces; leaves and other debris falling from trees and foliage may obscure walking surfaces and make them slippery; inside areas may rapidly become wet and slippery during weather events as a result of foot traffic from the outdoors to indoor parts of the Zoo. Having been made fully aware of these risks, Zoo Visitor hereby freely and expressly assumes any and all risk of personal injury arising directly or indirectly out of Zoo Visitors’ use of the Zoo facilities or premises and agrees to release, hold harmless, and indemnify the Zoo from any and all claims by or on behalf of Zoo Visitor against the Oregon Zoo. No soliciting is allowed on Zoo grounds.

The Zoo disclaims any and all responsibility for theft, loss, or damages to Zoo Visitor’s personal property brought into the Zoo. Zoo Visitor assumes such risk of theft, loss, or damages and agrees to release the Zoo from any and all such claims.”

Visitor grants to the Oregon Zoo and its successors and assigns the absolute right and permission to use, publish and broadcast Visitor’s picture or likeness (and the pictures and likeness’ of Visitor’s minor children), without additional approval, for purposes of advertising or trade in promoting and publicizing the Zoo.