How do I make and use a timed ticket reservation as a member? – Oregon Zoo

This guide is for member reservations.
To add discounted general admission tickets to your visit, go here:
How to add tickets and get your discount

1. Log In
Go to go.oregonzoo.org, log into your account, and click Buy Tickets > Member Admission.

2. Pick a Date & Time

Click the calendar icon.
Green = available, Red = sold out, Gray/White = unavailable or past.
Select a date and choose a time.

3. Add Tickets

Use the +/- to reserve spots for:
- Named Adults
- Children (2–17)
- Infants (0–1, max 2 per reservation)
- Guests (any age)
Click Add to Cart.

4. Check Out

Click the cart icon at the top of the page.
Review your date, time, and group size.
Accept the Terms & Conditions and choose Pay By Credit Card (no charge unless buying extra tickets).

5. Confirmation
You’ll get an email with your reservation tickets. Bring them when you visit.

Show your reservation ticket(s) and photo ID at the gate.
Every person—including infants—needs their own ticket.
Both named adults listed must show photo ID—no swaps.
Guests need either a member guest reservation or a paid ticket.
A named adult cardholder must be present for any children, infants, or guests to enter.

Can’t find your ticket? Log in to your account or go to Reprint Tickets to download again.
Printed or digital tickets are fine—just make sure Named Adults and QR codes are visible.
If you added multiple people, you’ll have multiple tickets to scan.

You cannot swap a guest for a named adult. Guests not covered by your membership need a general admission ticket.
Both named adults must show photo ID if listed on the ticket.
Want to cancel? Email membership@oregonzoo.org so we can free up your spot.

Need help?
Contact us daily, 9am–4pm:
membership@oregonzoo.org | 503-505-5493

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New benefit for members! No reservations!