About Your Membership Card
To help reduce waste, we’re no longer mailing printed membership cards. But don’t worry—you’ve got everything you need to visit!
Getting In with a member reservation
Your membership info is included on your timed ticket, so there’s no need to bring a physical card. Just show a valid photo ID that matches the name on your reservation, and you’re all set.
Digital Membership Cards
We’re happy to offer digital cards for your mobile wallet! Within 5–10 days of your purchase, we’ll email an invitation to download your digital card. If your email has changed or wasn’t provided at checkout, just reach out and we’ll help.
Renewing your membership? If you’ve already downloaded your digital card, it will update automatically within 10 days. No new invite is sent unless you request one.
Need Proof of Membership Sooner?
A PDF copy of your membership is attached to your receipt email. If you don’t see it within 15 minutes, please check your junk or spam folder. You can also log in to your member account to view past purchases.
Need Help?
We’re happy to assist!
📧 membership@oregonzoo.org
📞 503-505-5493
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